Privacy Policy
Last updated: April 2026
1. Introduction
WeilingAI SG ("we", "our", or "us") is committed to protecting the privacy and personal data of our users in accordance with the Singapore Personal Data Protection Act 2012 (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website and use our free educational services.
2. Data We Collect
We collect minimal personal data. The types of data we may collect include:
- Website Analytics: Anonymous browsing data such as page views, referring URLs, browser type, and device information. This data is collected via standard web analytics tools and does not personally identify you.
- Community Membership: When you join our free online community, you may provide a username or display name. We do not require real names, email addresses, or phone numbers for community access.
- Contact Inquiries: If you contact us via email ([email protected]), we will receive your email address and the content of your message.
3. How We Use Your Data
We use the data we collect solely for the following purposes:
- To provide and improve our free educational content and services
- To respond to your inquiries and support requests
- To understand how users interact with our website (anonymised analytics)
- To send relevant educational updates to community members who have opted in
We do not use your data for targeted advertising, sell it to third parties, or share it with marketing partners.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data. We may share data only in the following limited circumstances:
- Service Providers: We use third-party services for website hosting and analytics. These providers process data on our behalf and are bound by confidentiality obligations.
- Legal Requirements: We may disclose data if required by law, regulation, or legal process under Singapore jurisdiction.
5. Cookies & Tracking
Our website may use cookies and similar technologies to improve user experience and gather anonymous analytics. You can control cookie settings through your browser preferences. Essential cookies required for basic website functionality cannot be disabled while using the site.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Anonymous analytics data may be retained indefinitely for trend analysis. Contact inquiry data is retained for up to 12 months after our last communication with you, unless a longer retention period is required by law.
8. Your Rights Under PDPA
Under the Singapore PDPA, you have the following rights:
- Access: You may request to know what personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal data.
- Withdrawal of Consent: You may withdraw your consent for us to collect, use, or disclose your personal data at any time.
- Deletion: You may request that we delete your personal data, subject to legal requirements.
To exercise any of these rights, please contact us at [email protected].
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights under the PDPA, please contact us: